Rules for predictable actions
Automation runs a sequence of actions after an event or at a scheduled time: creating a task, transferring data or preparing a reminder. AI is not needed when rules are sufficient.
AIBS · Morocco
Task automation and AI assistants for businesses in Morocco
Connect tools, prepare follow-ups or find information: AIBS designs automations and AI assistants around your repetitive tasks, with rules, testing and approval points defined with your team.
One request, an organised follow-up
- Request received
- Customer record updated
- Follow-up awaiting approval
- Action recorded
Automation or an AI assistant: what is the difference?
AI for working with content
An AI assistant can help summarise a request, draft a reply or find an answer in approved documents. Outputs still need checking, even when they sound convincing.
Three needs we can explore
These scenarios illustrate possibilities, not completed client projects. Feasibility depends on your tools, data and available access.
Follow-ups and sales tracking
Update the CRM and prepare the next action after an incoming request; when due, suggest a follow-up if the case allows it.
The check to plan
Check the recipient, duplicates and case status before sending, with a stop rule when the customer replies.
Recurring requests
Identify the topic and suggest a reply using approved content, then hand cases outside the scope to a person.
The check to plan
Provide human handover and acknowledge missing information without inventing a price or commitment.
Document search
Help a colleague find a procedure or prepare a summary within a set of approved documents.
The check to plan
Respect access permissions, show useful references and check that documents are current.
What we prepare with you
We start with a limited process to check its usefulness before expanding the automation.
Define the workflow
Describe the trigger, required data, actions, exceptions and process owner.
Build and test
Check possible connections, build the flow or assistant and test normal cases, errors and access.
Prepare everyday use
Document rules, train users and specify alerts, manual recovery and the agreed follow-up.
What determines the cost of automation?
Cost depends on the number of tools to connect, data quality, exceptions to handle and the level of ongoing support required.
Discuss my automation project- Setup
- Process analysis, data preparation, development, testing and user onboarding.
- Running costs
- Any subscriptions, hosting and service usage, estimated according to volume.
- Support and changes
- Monitoring, incident resolution and adjustments when your software changes, within the agreed scope.
Your automation questions
Do we need a CRM to automate follow-ups?
Not always, but you need a reliable source for the contact, case status and latest action. We check whether your current tools are sufficient or follow-up needs to be organised first.
Can you connect our existing software?
Compatibility is checked before commitment: data exchange features, access, subscriptions, limits and vendor terms. We do not assume every application can be connected in the same way.
Can an AI assistant answer without approval?
That depends on scope and the consequences of an error. We define allowed responses, handover cases and actions requiring approval; a draft reviewed by a person can be a suitable starting point.
Which documents should we provide?
Process examples, business rules and usable content are enough to begin the assessment. For tests, we prefer fictional or anonymised data and check permitted access and use.
What happens if a tool stops responding?
The workflow should detect the error, alert someone and recover without creating duplicates. Intervention and maintenance arrangements are specified in the proposal; continuous support is not assumed.
How long does implementation take?
The schedule follows an assessment of the process, access and required tests. A limited scope helps validate an initial version; the full project’s timeline cannot be inferred from a prototype’s turnaround.
Which task would you like to simplify?
Describe what triggers the task, the tools involved and what takes time. We can examine an initial scope with you.