1. Replace a broad topic with an observable task
‘Discover AI’ does not explain what should change at work. Prefer an objective such as producing an accurate summary from notes or drafting and checking a reply. Choose one or two priority tasks instead of a list of software to demonstrate.
2. Identify participants’ level and working conditions
Ask who already uses the tools, who needs an introduction and who will approve outputs. Specify the languages needed for exercises, available equipment and accessibility needs. These details help shape the workshop’s pace and delivery.
3. Prepare usable exercises and access
Choose fictional or anonymised examples and have tools approved before the session. Check accounts, available features and any subscriptions. Company documents should not be uploaded to an external service without checking the rules and permissions applicable to their use.
4. Decide how to check learning
Ask participants to repeat a task with a new example and explain their checks. For a summary, compare facts and actions with the source document. Fluent answers can contain errors: checking the output should be part of the exercise.
Five details to share for a useful programme
- The participants
- Roles, group size, current level and the people who approve outputs.
- The objective
- A concrete task, the expected result and the difficulty encountered today.
- The environment
- Approved tools, accounts, equipment and content available for exercises.
- The arrangements
- Preferred languages, availability and a preference for remote or on-site delivery.
- The next steps
- Required materials, practice after the workshop and any need for a follow-up session.
Example brief: preparing meeting minutes
You could request a workshop where participants produce a summary from fictional notes, identify decisions and flag missing information. Success means staying faithful to the notes, not simply writing quickly. This illustrates a learning objective; it does not describe a completed client engagement.
Check before confirming a session
- Participants can understand the objectives and exercises.
- Tools, accounts and content are ready to use.
- Duration, group size, languages and delivery arrangements are specified.
- Materials, paid access and follow-up services are identified.
- A practical task reveals learning and remaining difficulties.
Key takeaways
A useful programme connects a work-related need, guided practice and a way to check the result. A clear brief lets you discuss suitable content before choosing duration or tools.