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Identify relevant AI uses and integrate assistants into your processes, with controls suited to your activity.

Before choosing a model, define a task and a quality criterion. A fluent response can still be wrong. Sources, permissions and checks matter as much as the assistant itself.
Which documents can be used?
Limit scope, check dates and identify sensitive information.
What should the assistant produce?
Specify the format, request available references and allow an unanswered result.
Who checks before use?
Compare with sources and define escalation when the answer is uncertain.
Illustrative example · scope to adapt
Your team spends time searching, classifying or rephrasing information. You want to test AI on specific tasks.
For a fixed-rule task, conventional automation may be more suitable. AI can be considered for summarising, classifying or finding information; sensitive responses and important decisions need controls defined before testing.
An assistant can help a team find information in its documentation. Sources, access and answers need checking before wider use.
Train your teams to use AI and digital tools in their everyday work.
View service details →Automate follow-ups, data entry and enquiry handling with connected tools and AI assistants.
View service details →Choose a repetitive task or information search you would like to simplify.